§ 3 Conclusion of the contract

  1. The service packages of the provider are not a finalized offer for the closure of a contract, but a request for a bidding (offer by the customer).
  2. The customer may deliver his offer in written form, by telephone, via fax, email or through the order/contact form on the site of the provider.
  3. The notice of acceptance of the offer and thus the closure of the contract is done by written contract note which may be delivered through fax, email or letter post. Should the customer not receive the contract note within five days the contract is cancelled. Any work performed will be immediately refunded.
  4. In case of inquiry by the customer the provider will create a custom-made offer which will be delivered to the customer in written form and to which the provider is bound to for 7 days. The customer accepts the offer by written confirmatory letter
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